Shipping policy

Shipping Policy – AfroBabyCo

Effective Date: [Insert Date]

Thank you for shopping with AfroBabyCo. We’re committed to delivering high-quality products with care and professionalism. Please review our shipping policy before placing your order.

1. Shipping Responsibility

All customers are responsible for paying shipping costs at checkout. Shipping fees are calculated based on your location, package weight, and selected shipping method. These charges are clearly displayed before you complete your purchase.

2. Shipping Locations

We currently ship Withing the USA and specifc international loactions. If your location is not listed during checkout, we may not currently offer service to that area.

3. Processing Times

Orders are typically processed within 2–5 business days.
During high-volume periods (e.g., sales, holidays), processing may take longer.
You will receive a confirmation email with tracking details once your order has been shipped.

4. Estimated Shipping Times

Domestic Orders: [3–7 business days] after processing
International Orders: [7–21 business days] depending on destination and customs clearance

Please note: These are estimates. AfroBabyCo is not responsible for carrier delays, customs processing times, or other unforeseen shipping interruptions.

5. Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number. It is the customer’s responsibility to monitor delivery and ensure someone is available to receive the package if necessary.

6. Lost or Delayed Packages

AfroBabyCo is not liable for packages lost or delayed due to incorrect shipping information provided by the customer, carrier delays, or issues at customs.

If your package is marked as delivered but you haven’t received it, please contact the carrier directly first. If unresolved, contact us at support@afrobabyco.com and we will do our best to assist.

7. Shipping Fees Are Non-Refundable

All shipping fees are non-refundable, even in cases of returns, exchanges, or refused packages, unless otherwise stated by AfroBabyCo.

8. Customs, Duties & Taxes (for International Orders)

International customers are responsible for any customs duties, taxes, or import fees imposed by their country. AfroBabyCo does not cover these charges.